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MANAGEMENT / SOFT SKILLS PROGRAMMES

No.
Programmes

I. Executive Development

1

Leadership Skills: Leading The Team Effectively

2

Leadership Excellence Through EQ

3

Managing Time and Work Priorities Effectively

4
Motivation Towards Peak Performance
5
Effective Coaching, Mentoring & Counseling Skills to Boost Employees’ Performances
6

Essential Management Skills: Great Leaders, Great Teams & Great Results

7
Winning Through Effective Negotiation
8
High Impact Presentation Skills
9

Communicate Effectively at Workplace

10
Interpersonal & Communication & Skills at the Workplace
11

Effective Critical and Creative Thinking Skills

12
Meeting Management - How To Conduct Effective Meeting
13

Leveraging Group Intelligence: Problem Solving & Decision Making

14

Managing Generation X, Y & Z

15

Influencing Without Authority

16

Supervisory & Leadership Skills: Becoming a Successful Supervisor  

17

Communicative English at the Workplace

18

Business Communication at the Workplace

   

II. Organizational Development

19

Conflict Management: Resolving Workplace Disputes

20
Project Management: Tools & Techniques
21
Improving The Organization Through Key Performance Indicators (KPIs)
22
Building A Quality & Dynamic Team
23
Building Trust & Teamwork For Success
24
Successful Delegation and Monitoring to Build Your Team and Increase Productivity
25

Change Management: Managing Changes and Handling VUCA

 

 

III. Sales & Marketing and Customer Service
26
Perfecting the Art of Customer Service
27
Mastering Telephone Techniques and Courtesies: Customer First & Always
28
High Impact Sales & Marketing Techniques
   

IV. Human Resources Development / Training

29

Training Needs Analysis (TNA)

30
Train The Trainers
 
V. Human Resources Practices
31
HR for Non-HR Practitioners
32
Interviewing Skills: Hiring for Capability & Commitment
33

Performance Appraisal Skills

34
Managing Employees’ Disciplinary Issues at the Workplace & The Domestic Inquiry
35
Managing Employees’ Misconduct & Discipline at the Workplace
36

Controlling Discipline & Handling Difficult Employees

37

Handling Disciplines and Industrial Relations at Workplace

38

Controlling Discipline & Handling Grievances

39

Employment Act 1955, Related Laws & Amendments

40

Managing Absenteeism at Work

41

Termination Without Violating the Law

42

Collective Bargaining

43

Compensation & Benefits Management

44

Managing Employees’ Poor Performance

45

Understanding & Handling Sexual Harassment at the Workplace

   
VI. Supply Change Management
46
Supply Chain Management: Concept & Strategies
47

Warehouse Management and Operations (Pengurusan Operasi Gudang / Stor)

48

Effective Purchasing Management

49

Incoterms 2020 – Use It Right and Smart

   
  VII. Finance & Tax
50
Financial for Non-Finance Personnel
51

A Comprehensive Guide on E-Invoicing in Malaysia

   
  VIII. Legal Compliances
52

Corporate Liability MACC Section 17A Training

53

Mastering Personal Data Protection Act (PDPA) 2010 & Amendments 2024

   
IX. Development Programmes
54
Manager Development Programme
55
Supervisory Development Programme
(Program Pembangunan Penyelia yang Cemerlang)
56
Line Leaders Development Programme
(Program Pembangunan Ketua Barisan)
   
  X. Programmes in Bahasa Melayu (BM)
57
Sikap Kerja Positif ke arah Kecemerlangan Prestasi Kerja
58
Motivasi, Memimpin dan Membentuk Kumpulan Kerja yang Cemerlang
59
Peranan dan Kemahiran Penyelia (Supervisors) ke arah Kecemerlangan Prestasi Kerja
60
Peranan dan Kemahiran Ketua Barisan (Line Leaders) ke arah Kecemerlangan Prestasi Kerja
61
Budaya Kerja Cemerlang
62
Ke Arah Pekerja Yang Produktif

 

   
 
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